As you know, Lismore Skin Clinic in Molesworth Street was destroyed in the recent floods, and we are trying to rebuild the site as soon as we can. It is also the only population in Victoria of more than 800 that is more than 30 minutes from hospital services or State-funded urgent care with the closest hospital being in Bega, two hours drive away. The course will also suit practice managers who may be implementing telehealth into their practice workflows. Referrals are restricted to the current scope of Australian pharmacist practice. Making Your COVID-19 Vaccination Appointment What You Need to Know, Health Care Support After Floods is Critical to Community Recovery. see a general practitioner (GP) in 2 hours, 6 hours, 12 hours, 1-3 days or by routine appointment. Community Wellbeing and Resilience Program, moving to patient care via videoconference. As a locally owned and run organisation, Mullumbimby Psychologyprovides a wide range of psychological services to both individuals and organisations. You can choose to display your email address and your phone number so that people can contact you directly. You may prefer not to display these, in which case people can contact you by completing an enquiry form located in the Directory. Telehealth utilises communication technology to provide health care from a distance. The vendor provides training and support in the use of the platform. Our email address [emailprotected] and our phone number 02 6621 3500 will remain the same as in the past. Where it is determined the caller is not able to manage their symptoms at home, the nurse who conducts the triage assessment may refer the caller to a wide range of services in the acute and primary care health system including: Amplar monitors the clinical quality of the triage service to ensure it continues to align with best practice (ISO 9901:2015). Referrals are restricted to the current scope of Australian pharmacist practice. Nigel CroninSenior Manager, Education[emailprotected]0437 169 786 02 6627 3390 Based on Bundjalung Country in Lismore, Bronwyn ThirkellCentre for Healthcare Knowledge & Innovation and Education and Events Coordinator NNSW[emailprotected]0437 027 751 02 6618 5445 Based on Bundjalung Country in Ballina, Krissi DevlinEducation and Events Coordinator MNC[emailprotected]0447 407 473 02 6659 1808 Working days: Monday Thursday.Based on Gumbaynggirr Country in Coffs Harbour. actively direct triaged consumers to general practice or community pharmacy, and. In medical emergencies, call Triple Zero (000). Information, advice, diagnosis and treatment, Prescriptions sent to your local pharmacy, actively direct triaged consumers to general practice or community pharmacy, and. She has worked with disaster-impacted communities, emergency service and military personnel, and traumatic injury patients, as well the professionals who support them. As you know, Lismore Skin Clinic in Molesworth Street was destroyed in the recent floods, and we are trying to rebuild the site as soon as we can. The program provides free Video Call access for general practitioners working in private practice and/or Aboriginal community controlled health organisations (ACCHOs). Amplar has a dedicated Clinical Governance Team, overseen by a medical practitioner, who ensures patient safety and service effectiveness are always front of mind. The nurses are guided by over 180 clinical decision support algorithms which; in turn, are informed by strong clinical evidence and practice globally. Dr Gudmundsen and the Team from Lismore Skin Clinic. Your consultation can also be conducted via video. The consumer will receive a private 1:1 consultation with a community pharmacist, supported by evidence-based guidelines. The North Coast Health Connect appointment type cannot be seen by the public. Is there a cost to list in the directory? Telehealth utilises communication technology to provide health care from a distance. Who manages the information in my listing? The North Coast Health Connect triage nurse cannot see the practices entire calendar; they can only see and select the North Coast Health Connect appointment type. She has published in the field of post-traumatic mental health, and has presented her work at national and international conferences. This integration will also focus on increasing access to those without a regular GP, by booking the patient directly into an integrated GP clinic where possible. The caller receives a text or email from the booking tool provider with the time of the appointment, address and phone number of the practice. Please note: this call will come from a private number. Click here to register here for essential training. Despite the robustness of these decision support tools, all registered nurses maintain the autonomy to override the algorithm outcome if they make the clinical determination the patient needs higher acuity care (or lower care in limited circumstances). She is passionate about providing comprehensive, patient-centred care as well as helping with the recruitment and education of doctors in regional and remote areas of Australia. 11. The type of management interventions provided by the pharmacist include: The inclusion of community pharmacists as a North Coast Health Connect referral point provides an additional option for face-to-face healthcare advice and reassurance, as well as access to evidence-based treatments for patients who do not need urgent care. With your consent, the service will forward a summary of the call to your regular GP. For those that may not be familiar with the East Gippsland town of Mallacoota, it has a population of approximately 1000, and is one of just two Victorian towns that is classified as remote. see a community pharmacist within 24 hours (read more below). Dr Sara Renwick-Lau is a GP with more than 20 years experience working in regional and rural communities. Only the address changes for a while. We recognise these lands were never ceded and acknowledge the continuation of culture and connection to land, sky and sea. The triage nurse checks each practices protocol (mask-wearing, etc) for attending the practice with the caller. This will help GPs and other referrers ensure they only refer clients to practitioners who have the capacity to see them. Despite the robustness of these decision support tools, all registered nurses maintain the autonomy to override the algorithm outcome if they make the clinical determination the patient needs higher acuity care (or lower care in limited circumstances). In addition, they have also improved the algorithms to fit our local conditions here on the North Coast. The caller receives a text or email from the booking tool provider with the time of the appointment, address and phone number of the practice. Our email address [emailprotected] and our phone number 02 6621 3500 will remain the same as in the past. How can I manage an increase in referrals and contact from consumers if I list in the directory? Alexandras particular interests lie in understanding and improving psychosocial outcomes for those impacted by disasters and public health emergencies, with a particular focus on marginalised populations, and with a gender lens. At the end of the triage process, callers to North Coast Health Connect are offered an appointment booking service. This will help GPs and other referrers ensure they only refer clients to practitioners who have the capacity to see them. If you are already a client of one the booking tool vendors, the interface will be straightforward with no additional cost. Advanced Video Call training Triage is conducted by registered nurses who are experienced in taking calls from health consumers. In the meantime we will be moving to St Vincents Hospital Specialist Medical Centre Level 4, Suite 12 20 Dalley Street Lismore. This service is a partnership with Telstra Health and their HealthNow platform. You may remember seeing images from New Years Eve 2019, when thousands of people took shelter on the Mallacoota foreshore as the town was hemmed in by fire. After studying medicine at the University of Melbourne, Sara completed her General Practice training while providing medical care to the community in Arnhem Land in the Northern Territory. Despite the robustness of these decision support tools, all registered nurses maintain the autonomy to override the algorithm outcome if they make the clinical determination the patient needs higher acuity care (or lower care in limited circumstances). Sessions will be run by Michaela Killips, Principal Psychologist from Mullumbimby Psychology. Healthy North Coast GP Telehealth* can provide episodic care when your regular GP is not available: Healthy North Coast GP Telehealth services are only offered where it is safe and clinically appropriate. assist consumers to navigate their way to where they should go in the health system. We recognise these lands were never ceded and acknowledge the continuation of culture and connection to land, sky and sea. Who can list in Healthy North Coast's Mental Health Practitioner Directory? In partnership with participating general practices in the Healthy North Coast region, North Coast Health Connect will provide a more integrated approach to patients who need a consultation with a GP urgently. Click here to register here for essential training. You will receive a secure website link to your nominated admin email that will enable you to make changes, delete or put your listing on hold. actively direct triaged consumers to general practice or community pharmacy, and. After studying medicine at the University of Melbourne, Sara completed her General Practice training while providing medical care to the community in Arnhem Land in the Northern Territory. If you prefer a separate session for your entire team, please complete this registration form and provide us with your two preferred dates. How is this directory different from healthdirect, or my profession's membership directory? Despite the robustness of these decision support tools, all registered nurses maintain the autonomy to override the algorithm outcome if they make the clinical determination the patient needs higher acuity care (or lower care in limited circumstances). In partnership with the Pharmaceutical Society of Australia, North Coast Health Connect has developed a new low-acuity referral option to see a community pharmacist within 24 hours. You have not entered an eligible North Coast post code. May 2015| Edition 11. Each assessment commences with the collection of pertinent demographic information and ruling out life-threatening emergencies. We are committed to improving the health of our communities through quality primary health care. Your choices can be updated anytime. Trauma-informed care for flood-affected primary care teams. More than 100 homes were lost, roads in and out of the town were closed for 37 days and food and water shortages, power outages and eventually, the impact of COVID-19, complicated relief and recovery efforts in the weeks and months following the disaster. Despite the robustness of these decision support tools, all registered nurses maintain the autonomy to override the algorithm outcome if they make the clinical determination the patient needs higher acuity care (or lower care in limited circumstances). You will be responsible for managing the information in your listing and ensuring that it is up to date. You can read the full Terms of Use by clicking here. Pre-existing challenges related to the distances to secondary and tertiary health care, power insecurity and other resource issues. This two-session program will assist participants in identifying the mental-health impact of natural disasters and their own mental health symptoms, including depression, anxiety, trauma, and rain phobias post-flood, as well as those of their patients. 15. Since relocating to Victoria with her husband Marcus and their children, Sara has been focused on providing medical care to the people of Mallacoota. This two-session program will assist participants in identifying the mental-health impact of natural disasters and their own mental health symptoms, including depression, anxiety, trauma, and rain phobias post-flood, as well as those of their patients. At Phoenix Australia, Alexandra has led a range of service development and training projects for a wide range of private, NGO and government stakeholders; her work focusses on translating evidence into practice, and disseminating best practice through policy and training frameworks that best suit the needs of each organisation. We hope to be up and running in the next two weeks (by early to mid May 2022) and our receptionists will soon begin calling our patients to rebook their appointments and catch up with their needs. Where that GP clinic is integrated with the triage service, the nurse will also be able to book that patient into a GP appointment directly, saving time and stress for the patient and GP clinic admin staff. These referrals are arrived at through the standardised clinical algorithms. You can update this information as your availability changes. A doctor can provide you with advice, diagnosis and treatment for a range of conditions. Your consultation can also be conducted via video. Register for your nearest programor request the program to be delivered to your whole team/practice at a date/time that suits. Michaela has first-hand knowledge of the impacts of the recent floods, can be flexible to meet the needs of participants, and can tailor solutions for each person and the needs of their clients. Any urgent prescriptions can be faxed to your local pharmacy. The North Coast Health Connect appointment type cannot be seen by the public. This will help GPs and other referrers ensure they only refer clients to practitioners who have the capacity to see them. Accepted file types: jpg, doc, docx, pdf, xls, xlsx, png, Max. see a general practitioner (GP) in 2 hours, 6 hours, 12 hours, 1-3 days or by routine appointment. Only the address changes for a while. More than 100 homes were lost, roads in and out of the town were closed for 37 days and food and water shortages, power outages and eventually, the impact of COVID-19, complicated relief and recovery efforts in the weeks and months following the disaster. No. Yes, you can update your listing or remove it at any time by clicking the update practitioner details button on your listing. Michaela has first-hand knowledge of the impacts of the recent floods, can be flexible to meet the needs of participants, and can tailor solutions for each person and the needs of their clients. Many thanks for your patience and understanding in these heartbreaking times stay safe. Very handy if . The consumer will receive a private 1:1 consultation with a community pharmacist, supported by evidence-based guidelines. Alexandras particular interests lie in understanding and improving psychosocial outcomes for those impacted by disasters and public health emergencies, with a particular focus on marginalised populations, and with a gender lens. Michaela has significant experience supporting clients experiencing a range of mental health concerns including trauma and PTSD. Healthy North Coast has commissioned an innovative new primary care solution that is currently being developed. Residents in flood-affected areas who are not able to get an appointment with their regular GP can phone the service on1800 931 158to organise a phone or video appointment any day of the week. As you know, Lismore Skin Clinic in Molesworth Street was destroyed in the recent floods, and we are trying to rebuild the site as soon as we can. You can update this information as your availability changes. She is passionate about providing comprehensive, patient-centred care as well as helping with the recruitment and education of doctors in regional and remote areas of Australia. 2022 Healthy North Coast Limited | ABN 18 154 252 132. Lines are open every day, any time. Telehealth services for patients are the preferred option for GPs who cannot attend their workplace or when a practice is closed due to COVID impacts. She is passionate about providing comprehensive, patient-centred care as well as helping with the recruitment and education of doctors in regional and remote areas of Australia. We acknowledge Aboriginaland Torres Strait Islanderpeoples as Australias First Peoples and honour the rich diversity of the worlds oldest living culture. Amplar has a dedicated Clinical Governance Team, overseen by a medical practitioner, who ensures patient safety and service effectiveness are always front of mind. It also assists North Coast Health Connect to leverage maximum health system capacity for North Coast health consumers. The 2019/20 Mallacoota fires were among the most destructive of the Black Summer bushfires. Our vision is to achieve better health outcomes for North Coast NSW communities through a person-centred health system. where no face-to-face GP appointments are available, attend an HNC GP telehealth appointment in 2 hours, 6 hours or 12 hours. Telehealth gives you access to quality healthcare by phone or video call. Free GP consultationsPhone or video24 hours, 7 days. The Healthy North Coast postcode checker will tell you if you can use this service. What are the Terms of Use for this Directory? If the caller has given the nurse accurate information and the person is an existing patient, the booking tool will match the patient to their existing record preventing the duplication of patient files. The appointment booking service is unique to North Coast Health Connect and will: The booking service works through a digital interface between the triage nurse and your practice. You can also choose whether to display or hide your contact details. Call free 1800 931 158 Please note, this is not an emergency service. assist consumers to navigate their way to where they should go in the health system. Michaela has significant experience supporting clients experiencing a range of mental health concerns including trauma and PTSD. file size: 2 MB. The 2019/20 Mallacoota fires were among the most destructive of the Black Summer bushfires. Make a referral These objectives will be achieved through a focus on: Access & Outcomes - by improving health outcomes and addressing health inequities Quality - through improving the quality of primary health care Integration - by improving patient experience and outcomes In medical emergencies, call Triple Zero (000). The consumer will receive a private 1:1 consultation with a community pharmacist, supported by evidence-based guidelines. The consumer will receive a private 1:1 consultation with a community pharmacist, supported by evidence-based guidelines. The vendor provides training and support in the use of the platform. Any certificates will be emailed to you. Amplar has used and continually improved these algorithms for over a decade, undertaking many millions of interactions with consumers in Australia. This field is for validation purposes and should be left unchanged. Free locum services (52%), education for staff (39%) and staff debrief and wellbeing support (38%) were the top three workforce initiatives primary health care services were interested in utilising. Register for your nearest programor request the program to be delivered to your whole team/practice at a date/time that suits. The triage nurse checks each practices protocol (mask-wearing, etc) for attending the practice with the caller. You will also be asked to check the information before it is published in the directory. As a locally owned and run organisation, Mullumbimby Psychologyprovides a wide range of psychological services to both individuals and organisations. At the end of the triage process, callers to North Coast Health Connect are offered an appointment booking service. The doctor will phone you at your appointment time. In the meantime we will be moving to St Vincents Hospital Specialist Medical Centre Level 4, Suite 12 20 Dalley Street Lismore. Is there a cost to list in the directory? Visit:www.hnc.org.au/telehealth-floods. We acknowledge Aboriginaland Torres Strait Islanderpeoples as Australias First Peoples and honour the rich diversity of the worlds oldest living culture. This field is for validation purposes and should be left unchanged. In collaboration with the Royal Australian College of General Practitioners (RACGP), Healthdirect Australia is offering CPD courses that support GPs and practice managers to use Video Call more confidently and effectively. 2022 Healthy North Coast Limited | ABN 18 154 252 132. Developed in response to the February/March 2022 flooding to assist primary care teams through the recovery period. You may remember seeing images from New Years Eve 2019, when thousands of people took shelter on the Mallacoota foreshore as the town was hemmed in by fire. If you or someone you care for needs immediate emergency support, please call 000, Lifeline on 13 11 14 or the Mental Health Access Line on 1800 011 511. 'Healthy North Coast' sums up our vision, aspiration and intentions. Healthy North Coast GP Telehealth uses phone or video to provide a doctor consultation. When the triage assessment indicates the patient should consult with a doctor, the triage nurses will endeavour to assist the patient to find an available appointment with their own general practice in the first instance. The PHN primary health care services flood impact survey (May 2022) results showed: Alexandra has more than ten years experience working in the field of post-traumatic mental health as a clinical psychologist, educator and specialist in policy and service development. The North Coast Health Connect triage nurse cannot see the practices entire calendar; they can only see and select the North Coast Health Connect appointment type. Healthy North Coast is an independent, not-for-profit organisation proudly delivering the PHN program in North Coast NSW. Drew. Once we have a firm opening date we will update this notification. inside 3. We are committed to improving the health of our communities through quality primary health care. Amplar has used and continually improved these algorithms for over a decade, undertaking many millions of interactions with consumers in Australia. Referrals are restricted to the current scope of Australian pharmacist practice. Healthy North Coast acknowledges the Traditional Custodians of the lands across our region and pays respect to the Elders past, present and emerging. How can people contact me when they find me in the directory? Visit the NSW Health website for the closest clinic for testing, opening hours, and how to make appointments when required. Mid North Coast and Northern NSW general practices and Aboriginal medical services are able to offer any residents living within the affected postcodes atelehealth or telephone appointment. Michaela has significant experience supporting clients experiencing a range of mental health concerns including trauma and PTSD. It will provide an opportunity to explore and commence self-directed healing, as well as linking with evidence-based and appropriate referral pathways. Any AHPRA or AASW registered mental health practitioner providing services in the Mid North Coast and/or Northern NSW. The PHN Program is an Australian Government initiative. She has published in the field of post-traumatic mental health, and has presented her work at national and international conferences. The interface allows the nurse to see a unique appointment type and availability specifically for use by North Coast Health Connect: The triage nurse enters the patient details enabling the practice to make direct contact with the patient if required. The course will also suit practice managers who may be implementing telehealth into their practice workflows. You can update this information as your availability changes. Each assessment commences with the collection of pertinent demographic information and ruling out life-threatening emergencies. When the triage assessment indicates the patient should consult with a doctor, the triage nurses will endeavour to assist the patient to find an available appointment with their own general practice in the first instance. Healthy North Coast 2,770 followers 1mo Don't wait - your mental health and wellbeing matters. Amplar has used and continually improved these algorithms for over a decade, undertaking many millions of interactions with consumers in Australia. Social workers, psychotherapists and counsellors are ineligible to list in the directory. Michaela has significant experience supporting clients experiencing a range of mental health concerns including trauma and PTSD. see a community pharmacist within 24 hours (read more below). You can also choose whether to display or hide your contact details. We will also send you an email every three months (90 days) prompting you to check that your information is up to date. In partnership with the Pharmaceutical Society of Australia, North Coast Health Connect has developed a new low-acuity referral option to see a community pharmacist within 24 hours. In partnership with participating general practices in the Healthy North Coast region, North Coast Health Connect will provide a more integrated approach to patients who need a consultation with a GP urgently. We will also send you an email every three months (90 days) prompting you to check that your information is up to date so that the directory displays accurate information. You have not entered an eligible North Coast post code. With a choice of eight locations, you can connect with your local clinical network, learn about relevant topics with your peers. It is also the only population in Victoria of more than 800 that is more than 30 minutes from hospital services or State-funded urgent care with the closest hospital being in Bega, two hours drive away. You can update this information as your availability changes. It's available 24hrs, 7 days a week. By listing, you will let GPs, other referrers and consumers know that you are practising in Mid North Coast and/or Northern NSW. For GPs in ACCHOs wanting to start using the service, pleaseregisterfor access. | Healthy North Coast is an independent, not-for-profit organisation proudly delivering the PHN program in North Coast NSW. View all eligible postcodes Healthy North Coast GP Telehealth 1800 931 158 Free GP consultations Phone or video 24 hours, 7 days Healthy North Coast acknowledges the traditional custodians of the lands across our region and pays respect to the Elders past, present and emerging. Once we have a firm opening date we will update this notification. The Mallacoota Medical Centre faced the bushfires in a new, purpose-built, fire-rated building that provided a safe space for community members to support bushfire response, relief and recovery. Register for your nearest programor request the program to be delivered to your whole team/practice at a date/time that suits. In partnership with participating general practices in the Healthy North Coast region, North Coast Health Connect will provide a more integrated approach to patients who need a consultation with a GP urgently. As a locally owned and run organisation, Mullumbimby Psychologyprovides a wide range of psychological services to both individuals and organisations. This integration will also focus on increasing access to those without a regular GP, by booking the patient directly into an integrated GP clinic where possible. Easy to use. The service is funded by Healthy North Coast through the North Coast PHN Program, delivered by Amplar Health (Amplar) and evaluated by The George Institute. No, the directory is a free service provided by Healthy North Coast. It will provide an opportunity to explore and commence self-directed healing, as well as linking with evidence-based and appropriate referral pathways. We will also send you an email every three months (90 days) prompting you to check that your information is up to date. The type of management interventions provided by the pharmacist include: The inclusion of community pharmacists as a North Coast Health Connect referral point provides an additional option for face-to-face healthcare advice and reassurance, as well as access to evidence-based treatments for patients who do not need urgent care. Pre-existing challenges related to the distances to secondary and tertiary health care, power insecurity and other resource issues. Free locum services (52%), education for staff (39%) and staff debrief and wellbeing support (38%) were the top three workforce initiatives primary health care services were interested in utilising. It also assists North Coast Health Connect to leverage maximum health system capacity for North Coast health consumers. The nurses are guided by over 180 clinical decision support algorithms which; in turn, are informed by strong clinical evidence and practice globally. The service is funded by Healthy North Coast through the North Coast PHN Program, delivered by Amplar Health (Amplar) and evaluated by The George Institute. The PHN program is an Australian Government Initiative. connection to a mental health support phone line or other phone lines where appropriate. Quick and easy, suitably uncomplicated for when you have an uncomplicated health issue. Referrals are restricted to the current scope of Australian pharmacist practice. Opening hours, 6 hours or 12 hours, 12 hours, days. Wide range of psychological services to both individuals and organisations have the capacity see. And international conferences a doctor can provide you with advice, diagnosis treatment. Also be asked to check the information in your listing their practice workflows directory is a partnership Telstra! 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