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He/she also has the responsibility of handling any inquiries and resolving customer complaints. 2022, Hiring Products Limited, All rights reserved. Bank Customer Service Representative 1/1/2014 - 3/1/2017 Company Name City, State Greeted bank customers upon entry and assist them in whatever they need Processed transfers check cashing, deposits, withdrawals, etc. Search job titles. Filter. Sr Customer Service Rep (Treasury Client Services) Global Operations. Visit PayScale to research customer service representative (csr) hourly pay by city . Online Privacy FAQs Companies. Here's how it works: We gather information about your online activities, such as the searches you conduct on our Sites and the pages you visit. These ads are based on your specific account relationships with us. Careers and Jobs at the Bank of America: You will find a variety of careers and jobs available at BoA, these include: Administrative /Clerical. Bank of America: Every day, across the globe, our employees bring a commitment to our purpose and to driving responsible growth by living our values: deliver together, act responsibly, realize the power of . If you opt out, though, you may still receive generic advertising. . opt out of online behavioral advertising Collections. Our innovative and growing company is looking to fill the role of bank customer service representative. . If you prefer that we do not use this information, you may Online Privacy FAQs Full-Time. This professional also meets with customers, takes enquiries, and makes suggestions of the right service for them. Bank of America 3.8 Newark, NJ 07102 (Springfield area) Estimated $188K - $238K a year Full-time Bank of America Small Business Banker - Elmwood Park Financi. Responding promptly to customer inquiries. Based on performance and experience, does not have the prominence of a Senior Level I. LOB Specific Description: As a Client Relationship Manager/Client Service Representative (CSR) you will be the main point of contact for Bank of America Merrill Lynch customers dealing in Futures & Options and OTC clearing. Our growing company is hiring for a bank customer service representative. Major Bank of America Jobs and Careers . advice on your job search. 2014 Bank of America CSR Report Highlights. Carolina Theatre, Hickory Crawdads, All That Dance Dunkin Donuts, Banks DIH Ltd, Medgar Evers College Bank Of America Sr Customer Service Representative Resume Sample. . Bank of America CSR Reviews. Collections & Recovery Specialist II -Greensboro, NC, United States -Job number: 18035084 -Job Description: The Collections & Recovery Specialist II works in the Collections and Recovery Operations environment and will handle routine outbound or inbound calls at any stage of delinquency, up to and including Pre-Charge off and . Travel: Yes, 5% of the time. Fraud Analysts. Key individual to provide expert knowledge relating to products and services for new and existing clients without lending requirements by engaging clients in conversation and explore potential challenges &/or problems that may require a product or service, Professionally and actively refer clients to Account Managers who will explore potential solutions to solve the problems identified, Assist the retail team to ensure branch activities and processes are followed to promote the retention and growth of existing clients, attract new clients to effectively meet their banking and financial needs and meet branch targets and goals, Assist with the development and implementation of programs specific to various campaigns throughout the year, Providing customer service regarding various banking question, Communicating with customers in a courteous manner by following established procedures and following scripts, Assists supervisor/manager with the supervision of daily activities for a group of representatives handling customer service inquiries, fraud detection and investigation, and problems via the telephone or other communication processes, Responds to phone and/or written inquiries concerning deposit errors, death distributions, distributions, 5498 tax documents, misapplied or incorrect deposits, Maintain current knowledge on all Capital Bank products and services, including features, rates, special promotions, When necessary, Actively participate on all bank sales promotions and provide input to Retail Service Manager, Banking regulations to ensure ongoing compliance of all basic and complex deposit accounts, Principles and processes for providing customer and personal services, Banking products to address different types of inquiries, At least 6+ months banking experience preferred (as teller, CSR), Open availability between the hours of 8am - 8pm Monday thru Friday, Customer Service experience needed (Call Center helpful), Ability to Navigate multiple computer screens and systems, 2 years of customer contact experience in a sales, military, or call center environment to include a minimum of 1 year frequent (e.g., daily) communications with customers via telephone, e-mail and/or face-to-face - or- Bachelors degree, 1+ years experience multi-tasking in a Windows operating systems environment. . Bank of America Stadium - Event Security / Guest Relations. The estimated base pay is $41,507 per year. community Recorded customer interactions or transactions, details of inquiries, complaints, or comments, as well as actions taken. Bank of America customer service information is designed to make your banking experience easy and efficient. Demonstrated exemplary customer service skills by telephone to provide information or perform maintenance on deposit products. We have included bank customer service representative job description templates that you can modify and use. Discover Jobs. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent. career coach To view Bank of Americas Drug-free workplace and alcohol policy, CLICK HERE. for drive-through or walk-in customers Assisted customers in opening checking or savings accounts Typically a job would require a certain level of education. More. Job Description and Resume Examples A collection of . In addition, financial advisors/Client Managers may continue to use information collected online to provide product and service information in accordance with account agreements. To view the "EEO is the Law" Supplement, CLICK HERE. It is mandatory to procure user consent prior to running these cookies on your website. This category only includes cookies that ensures basic functionalities and security features of the website. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent. Sample responsibilities for this position include: Qualifications for a job description may include education, certification, and experience. Equal Housing Lender. Bank of America Client Service Representative II - Richmond, VA - 2nd Shift - Deposits Richmond, VA $34K - $49K (Glassdoor est.) Effective listening skills demonstrated by the ability to listen to other people talk without interruptions, understand them and then propose solutions or make contributions based on the points made, Strong communication skills characterized by excellent writing and speaking skills, He/she must possess excellent multi-tasking skills and be able to function under pressure, He/she must also have excellent negotiation skills and be able to influence people, Ability to use the computer efficiently and also learn how to use new software, Must be patient and willing to help others in solving problems while maintaining a positive attitude at all times. 815 Bank of America reviews. Job Description: At Bank of America, we handle the finances of over 67 million client relationships every day, including helping them save, borrow and invest for today and for their future. Please review the list of responsibilities and qualifications. Get all the help you need to create a professional resume in minutes. Get the right Bank of america csr job with company ratings & salaries. Thank you in advance for taking a look at the list of responsibilities and qualifications. This is a real resume for a Sr Customer Service Representative in Las Vegas, Nevada with experience working for such companies as Bank Of America, Na, Papa Johns Pizza. Member FDIC. To view the "EEO is the Law" poster, CLICK HERE. Write a Review. Bank of America, N.A. showing results for all locations, Money & Asset Transfers Service Representative, Collections Customer Service - Credit Assistance Specialist. But opting out of some of these cookies may have an effect on your browsing experience. include: Desired experience for Underwriter. Professional Summary Hard working Relationship Banker who drives high sales in both slow and busy shifts. Bank of AmericaSave Job Sr Relationship Manager II - Client Relationship Manager/Client Service Representative (CSR) (Chicago, IL) Chicago, ILToday Bank of AmericaSave Job Client Service Rep Seattle, WA2d $40,050-$50,455 Per Year (Glassdoor est. These cookies will be stored in your browser only with your consent. 2013 Bank of America CSR Report. Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice . Easily apply. Employers hiring for the bank customer service representative job most commonly would prefer for their future employee to have a relevant degree such as Filter. Bank customer service representative Job Description: First point of contact for inquiries received from high revenue clients via email or phone channel. Relationship-based ads and online behavioral advertising help us do that. The job duties of a bank customer service representative can vary by employer and depend on whether the representative works with customers over the phone or face-to-face in a branch. Use these resumes as templates to get help creating the best Sr Customer Service Representative resume. Learn about Bank of America culture, salaries, benefits, work-life balance, management, job security, and more. The role is performed in an operational environment and handles outbound or inbound calls at any stage of delinquency . If you dont fill all of the qualifications, you may still be considered depending on your level of experience. Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity. bank customer service representative Suggestion Equal Housing Lender. Full-Time Job Description: At Bank of America, we handle the finances of over 67 million client relationships every day, including helping them save, borrow and invest for today and for their future. Seasoned Customer Service Representative with more than 8 years of experience in fast-paced bank call center. Responsible for leading a team of 5-15 associates. 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